Montefiore Einstein Urology

How to Use the Call-Out Line

Report an absence by phone.

Drippy, the Urology call-out mascot, waving
EMPLOYEE CALL-OUT LINE
(866) 578-3376
TIP

Save this number in your phone.

CALLING OUT · STEP BY STEP

  1. 1
    Call the call-out line
    Dial (866) 578-3376.
  2. 2
    Enter your EZ ID
    Enter your employee ID (EZ ID), then press #.
  3. 3
    Enter your 4-digit PIN
    No # needed; the line continues automatically.
  4. 4
    Enter the day you're out
    Enter the month and day as four digits, then press #. Example: September 3 → 0903#
  5. 5
    Confirm twice
    Press 1 to confirm the date, then press 1 again to confirm the call-out.
  6. 6
    Save your confirmation number
    The line reads a code starting with SCL-. It is also emailed to you.

One day at a time. Each call covers one day; if you're out longer, call back for each additional day.

YOUR PIN · SET UP & CHANGE

Create your PIN
During your first call

If you don't have a PIN, the line prompts you to create one after your EZ ID. Enter a new 4-digit PIN twice to confirm, then continue your call-out.

PIN setup requires the phone number on file with the department.

Change your PIN
If you forgot your PIN

At the PIN prompt, press *. Enter a new 4-digit PIN twice to confirm, then continue your call-out.

Requires the phone number on file. Never share your PIN.

GOOD TO KNOW

Weekdays only
Weekend dates are not accepted.
You must be scheduled
If you're not on the schedule that day, no request is created.
Three attempts each
Applies to your EZ ID and PIN. If locked out, contact your manager.
Doctor's note
Give any doctor's note to your manager.